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Get advice

Get legal help

Do you need legal advice? The Raglan House can arrange a referral to the Hamilton Community Law office.  All consultations are free of charge although eligibility is dependent on income level.

A lawyer from the Hamilton Community Law Office can provide legal advice on consumer, criminal offences, local government, debt, insurance, human rights, employment, fencing/neighbour issues, tenancy, immigration, ACC and WINZ. Family law is not covered although initial advice or information can be provided. 

Please phone The Raglan House on 825 8142 for more information.

Find someone to talk to

Sometimes chatting to someone neutral and removed from the situation about the things upsetting us can make a real difference.  Counselling can prevent difficulties from escalating into crisis and can provide you and your family with the skills needed to address and resolve issues and get through hardships.

Most people choose to come to counselling because an aspect of their life is not working well for them. Reasons vary and can include depression, grief, stress, parenting and/or relationship issues, work pressure, abuse and more. All aspects of counselling work are covered from family violence, sexual violence, families under stress, vulnerable, at risk, young people, elder abuse, relationship difficulties and emotional or social problems.

Make the first step

The Raglan House has two contracted counsellors who are qualified, experienced and full members of their professional body - The New Zealand Association of Counsellors (NZAC). They work with families and individual clients and can refer clients to other agencies as necessary. Read more about our counsellors: Paula Clements and Rachel Upston.

The counsellor you choose to work with will speak with you on the phone first, then identify a suitable time for you to come in and talk with them. The sessions are one-on-one and are strictly confidential between you and the counsellor. All records are kept in locked, secure cabinets which can be accessed only by the counsellors.

New clients will be allocated up to six sessions, with extensions granted at the counsellor's discretion. The frequency of sessions will be discussed between you and the counsellor.

Sometimes just getting in touch with us is the hardest part. Most people find counselling very helpful and look forward to coming back as they learn ways to manage or resolve the issue that has brought them to counselling.

How much does it cost?

The Raglan House offers the only non-denominational, low or no-cost counselling service in Raglan. Any member of the Raglan community over 16 years of age is welcome to access our counselling services.

Our counselling service is partially funded by the Ministry of Social Development through Child Youth and Family. Clients are also asked to make a small donation towards the cost of their sessions. Community Service Card holders are asked to donate $10 per session. For non-community Service Card holders we have a sliding scale for donations. However, we don't turn people away so please just talk to us if the donation is a concern for you.

Make an appointment

To make an appointment to see one of The Raglan House counsellors call us on 825 8142.